Shipping & Delivery Policy
Effective Date: 24 June 2026
Thank you for shopping with Flavora Spices India Private Limited. We are committed to delivering high-quality spices, honey, and related products to customers across India in a timely and efficient manner. This Shipping & Delivery Policy outlines the terms and conditions related to order processing, shipping, delivery timelines, and related services.
By placing an order through our website, https://flavoraspicesindia.com/, you agree to the terms described in this policy.
Shipping Coverage
Flavora Spices India Private Limited currently ships products across India. We work with trusted courier and logistics partners to ensure safe and reliable delivery of orders to customers in various locations throughout the country.
While we strive to serve as many locations as possible, delivery availability may vary depending on the serviceability of specific PIN codes and courier partner coverage.
Order Processing
Orders are typically processed within 1 to 3 business days after successful payment confirmation. Orders placed on weekends, public holidays, or during special promotional periods may require additional processing time.
Once an order has been processed and dispatched, customers will receive a confirmation email or message containing shipment details and tracking information, where applicable.
Delivery Timelines
Estimated delivery times vary depending on the customer’s location and courier partner availability.
Generally, deliveries may take:
Metro Cities: 2 to 5 business days
Tier 2 and Tier 3 Cities: 3 to 7 business days
Remote or Rural Areas: 5 to 10 business days
These timelines are estimates and should not be considered guaranteed delivery commitments.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment is completed.
Flavora Spices India Private Limited may offer free shipping promotions on selected products, categories, or order values. Such offers may be modified, suspended, or withdrawn at any time without prior notice.
Tracking Information
Where available, tracking details will be shared with customers after dispatch. Customers can use the provided tracking number to monitor the progress of their shipment through the courier partner’s tracking system.
In some cases, tracking information may take up to 24 hours to become active after shipment confirmation.
Delivery Attempts
Courier partners typically make multiple delivery attempts before returning a package. Customers are requested to ensure that someone is available at the delivery address to receive the order.
If delivery fails due to customer unavailability, incorrect address details, or inability to contact the recipient, additional shipping charges may apply for re-delivery attempts.
Incorrect Shipping Information
Customers are responsible for providing accurate billing and shipping information at the time of placing an order.
Flavora Spices India Private Limited shall not be held responsible for delays, failed deliveries, or additional costs arising from incorrect, incomplete, or inaccurate shipping information provided by the customer.
Delayed Deliveries
While we make every effort to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including but not limited to:
Adverse weather conditions
Natural disasters
Transportation disruptions
Public holidays
Government restrictions
Strikes or labor disputes
Technical issues with courier partners
High seasonal demand
In such situations, we will make reasonable efforts to keep customers informed regarding shipment status.
Damaged Shipments
Customers are requested to inspect packages upon delivery. If a package appears damaged, tampered with, or improperly sealed, customers should report the issue immediately and, where possible, refuse delivery.
Any concerns regarding damaged products should be reported within 48 hours of delivery by contacting our customer support team with photographs and order details.
Lost Shipments
In the rare event that a shipment is lost in transit, we will coordinate with the courier partner to investigate the issue. Appropriate action, including replacement or refund where applicable, will be determined after verification and resolution of the courier investigation.
International Shipping
At present, Flavora Spices India Private Limited primarily serves customers within India. Any future international shipping services, if offered, will be subject to separate terms, shipping charges, customs regulations, and import duties applicable in the destination country.
Contact Us
For any questions regarding shipping, delivery status, or order-related concerns, please contact us:
Flavora Spices India Private Limited
Website: https://flavoraspicesindia.com/
Email: Spicesflavora@gmail.com
Phone: +91-9944495889
Address:
Shop #15, Arihant VTN Presidency,
139/50, N Usman Rd,
T. Nagar, Chennai, Tamil Nadu 600017, India
Changes to This Policy
Flavora Spices India Private Limited reserves the right to update, modify, or revise this Shipping & Delivery Policy at any time without prior notice. Any changes will become effective immediately upon publication on the website.
Customers are encouraged to review this page periodically for updates.
By placing an order through our website, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.