Terms & Conditions
Effective Date: 24 June 2026
Welcome to Flavora Spices India Private Limited. These Terms & Conditions govern your access to and use of our website, https://flavoraspicesindia.com/, and the purchase of products offered through our online store. By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website immediately.
About Us
Flavora Spices India Private Limited operates the website https://flavoraspicesindia.com/ and offers premium spices, honey, and related food products for sale across India. Throughout these Terms & Conditions, the terms “Company,” “we,” “our,” and “us” refer to Flavora Spices India Private Limited, while “customer,” “user,” and “you” refer to any individual or entity accessing or using the website.
Eligibility
By using this website, you represent and warrant that you are at least 18 years of age and legally capable of entering into binding agreements. If you are using the website on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms & Conditions.
Products and Services
We strive to ensure that all products displayed on our website are described accurately. However, slight variations in color, packaging, weight, appearance, or product images may occur due to photography, screen settings, supplier updates, or natural product characteristics. All product descriptions, specifications, prices, and availability are subject to change without prior notice.
We reserve the right to discontinue any product, limit quantities, or refuse service to any customer at our sole discretion.
Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR) and are subject to applicable taxes as required by law. We make every effort to ensure pricing accuracy; however, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel or refuse orders placed at the incorrect price.
Payments made through our website are processed securely through authorized payment gateways such as Razorpay and other approved payment service providers. We do not store credit card details, debit card information, banking credentials, or sensitive payment information on our servers.
Order Acceptance and Cancellation
Once an order is placed, customers will receive an order confirmation email or notification. Receipt of an order confirmation does not guarantee acceptance of the order. We reserve the right to accept, reject, cancel, or limit any order for reasons including but not limited to product unavailability, pricing errors, suspected fraudulent activity, payment issues, or violations of these Terms & Conditions.
If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund and Cancellation Policy.
Shipping and Delivery
We deliver products across India through trusted logistics and courier partners. Delivery timelines are estimates and may vary based on location, weather conditions, public holidays, transportation disruptions, or other circumstances beyond our control.
While we make every effort to deliver orders within the estimated timeframe, we shall not be held liable for delays caused by courier companies, natural disasters, government restrictions, strikes, or unforeseen events.
Customers are responsible for providing accurate shipping information. Additional charges arising from incorrect addresses or failed delivery attempts may be borne by the customer.
User Accounts
Customers may create an account on our website to facilitate shopping and order management. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
We reserve the right to suspend or terminate accounts that are used fraudulently, unlawfully, or in violation of these Terms & Conditions.
Intellectual Property
All content available on this website, including but not limited to text, graphics, logos, product images, designs, icons, software, website layout, and trademarks, is the property of Flavora Spices India Private Limited or its licensors and is protected under applicable intellectual property laws.
Users may not reproduce, distribute, modify, copy, republish, transmit, or commercially exploit any content from the website without prior written permission.
Prohibited Activities
Users agree not to engage in activities that may interfere with the operation, security, or functionality of the website. This includes unauthorized access, data scraping, distribution of malware, fraudulent transactions, misuse of customer information, or any activity that violates applicable laws and regulations.
Any violation may result in account suspension, order cancellation, legal action, or reporting to relevant authorities.
Limitation of Liability
To the fullest extent permitted by law, Flavora Spices India Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability, if any, shall be limited to the amount paid by the customer for the specific order giving rise to the claim.
Disclaimer
The information provided on this website is for general informational and commercial purposes only. While we make reasonable efforts to maintain accurate and updated information, we do not guarantee the completeness, accuracy, reliability, or suitability of the content.
Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease. Customers should seek professional advice before relying on product information for health-related purposes.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the website, you consent to the practices described in our Privacy Policy.
Force Majeure
We shall not be held responsible for any failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, war, terrorism, labor disputes, internet outages, transportation disruptions, pandemics, or other force majeure events.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or relating to these Terms & Conditions, the website, or any transactions conducted through the website shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.
Changes to Terms & Conditions
We reserve the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon publication on the website. Continued use of the website following such changes constitutes acceptance of the revised Terms & Conditions.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Flavora Spices India Private Limited
Website: https://flavoraspicesindia.com/
Email: Spicesflavora@gmail.com
Phone: +91-9944495889
Address: Shop #15, Arihant VTN Presidency, 139/50, N Usman Rd, T. Nagar, Chennai, Tamil Nadu 600017, India.
By accessing and using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.