Privacy Policy
Effective Date: June 24, 2026
Welcome to Flavora Spices India Private Limited. At Flavora Spices India, we are committed to protecting the privacy, confidentiality, and security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, https://flavoraspicesindia.com/, create an account, place an order, subscribe to our communications, or otherwise interact with our services. By accessing or using our website, you acknowledge that you have read and understood the practices described in this Privacy Policy.
Company Information
Flavora Spices India Private Limited operates the website https://flavoraspicesindia.com/ and provides customers with access to premium spices, honey, and related grocery products. Our registered business address is Shop #15, Arihant VTN Presidency, 139/50, N Usman Rd, T. Nagar, Chennai, Tamil Nadu 600017, India. Customers may contact us at Spicesflavora@gmail.com or by phone at +91-9944495889 for any privacy-related concerns or inquiries.
Information We Collect
When you visit our website or use our services, we may collect certain personal and non-personal information. Personal information may include your name, email address, phone number, billing address, shipping address, account information, and details related to your purchases. We collect this information when you place an order, register for an account, subscribe to newsletters, contact customer support, or participate in promotional activities.
In addition to the information you voluntarily provide, we may automatically collect technical information such as your IP address, browser type, operating system, device information, pages visited, referral sources, and browsing behavior on our website. This information helps us improve website performance, enhance user experience, and maintain website security.
Payment Information
To ensure secure transactions, payments made on our website are processed through trusted third-party payment gateways such as Razorpay and other authorized payment service providers. We do not store credit card numbers, debit card details, banking credentials, UPI PINs, or any sensitive financial information on our servers. All payment information is processed securely by the respective payment gateway in accordance with industry security standards.
How We Use Your Information
The information we collect is used to process and fulfill orders, deliver products, manage customer accounts, provide customer support, process payments, communicate order updates, and improve our services. We may also use customer information to send important notifications, respond to inquiries, prevent fraudulent activities, maintain website security, and comply with legal obligations. Where permitted by law, we may send promotional emails, newsletters, special offers, and updates regarding our products and services. Customers may opt out of marketing communications at any time.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and enhance the browsing experience. Cookies help us remember customer preferences, maintain shopping cart functionality, analyze website traffic, and understand how visitors interact with our website. These technologies allow us to continuously improve our services and provide a more personalized experience. Users may choose to disable cookies through their browser settings; however, certain website features may not function properly if cookies are disabled.
Sharing and Disclosure of Information
Flavora Spices India Private Limited respects customer privacy and does not sell, rent, or trade personal information to third parties. However, we may share information with trusted service providers who assist us in operating our website, processing payments, delivering products, conducting analytics, and providing customer support. Such service providers are required to maintain the confidentiality and security of customer information.
We may also disclose information when required by law, court order, government authority, or regulatory agency. Additionally, information may be shared if necessary to protect our legal rights, prevent fraud, enforce our policies, or ensure the safety and security of our customers and business operations.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction. While we strive to maintain the highest level of security, no internet-based system can be guaranteed to be completely secure. Therefore, users acknowledge that any transmission of information over the internet is undertaken at their own risk.
Data Retention
We retain customer information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, accounting requirements, and dispute resolution. Once information is no longer required, it may be securely deleted, anonymized, or archived in accordance with applicable laws and business requirements.
Third-Party Links
Our website may contain links to third-party websites, services, or platforms that are not operated by Flavora Spices India Private Limited. We are not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without appropriate consent, we will take reasonable steps to remove such information from our records.
Your Rights
Customers may request access to their personal information, update inaccurate information, request corrections, or seek clarification regarding the processing of their data. Subject to applicable legal requirements, customers may also request deletion of personal information by contacting us directly using the details provided in this Privacy Policy.
Changes to This Privacy Policy
Flavora Spices India Private Limited reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will become effective immediately upon publication on this page. We encourage customers to review this Privacy Policy periodically to remain informed about how their information is collected, used, and protected.
Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:
Flavora Spices India Private Limited
Website: https://flavoraspicesindia.com/
Email: Spicesflavora@gmail.com
Phone: +91-9944495889
Address: Shop #15, Arihant VTN Presidency, 139/50, N Usman Rd, T. Nagar, Chennai, Tamil Nadu 600017, India.
We are committed to protecting your privacy and providing a safe, secure, and transparent shopping experience for all customers.